Our benefits when compared to the competition

  • A modern passenger recovery tool for a modern industry – With our native check-in app for the iPad, you’ll be able to keep flights and customers moving anywhere! Airlines can download the iDepart App for the iPad directly from the Apple App Store. You must already have an account with Union Coast to use iDepart. iDepart was designed specifically for hand held mobile devises. Our competitors sell awkward systems built before the growth of the modern internet.
  • iDepart focuses on the Passenger and the Operational Recovery Plan – Currently airlines sort through many emails, social media, and calls to gauge the Customer recovery operations at the airport. Only a few people truly know what the customer expects or what is given to the Customer at the airport during the recovery in real time. Now your back-office recovery team can get that information in one place  in real time instead of making calls that can be distracting, looking through emails, reading through thousands of customer complaints, etc.
  • Customer Experience – Go to the customer and improve the situation by not having the customer wait in line. iDepart allows your employees to directly go to the customer wherever the customer is: Checkin lobby, boarding gate, hotel lobby, etc.  For example, send customers to a restaurant if the lines are long and when available send an employee to the restaurant to checkin passengers using iDepart.
  • Isolated recovery system – Use an iDepart and completely disconnect from the failed hard wired system.  No need to overburden existing infrastructure and risk the recovery to an overload event when all users sign back in at once.
  • Change management benefit – Use established back up processes such as utilizing manual back up baggage tags and track Customers impacted by delayed baggage as needed directly from the app.
  • Rapid Gate Boarding – Use iDepart to scan the boarding passes so you can quickly board customers. You won’t have to rely on the gate readers which could be down – just use the camera on the iPad.
  • Convenience – Email or print boarding passes directly to passengers
  • Scalability – Deploy as many employees with iPads as needed – no reason to be restricted with the amount of check in desks.
  • Lowest recovery option – Guaranteed: Airlines and airports can start with plans for $100 a month.
  • Real time visibility  – Headquarters and Operations Centers see in real time the status  of flights
  • Accessibility –  Use anywhere with wifi or 3/4g. Simple easy to use interface
  • Compare all that iDepart has to offer and our prices to the competition
  • Compare our costs to the millions of dollars in financial risk you will incur due to technology failures.